- In awake situation
-Positive thinking
-Think calmly
2) Interpersonal Communication
-Soft spoken
- In a polite manner
-Eyes-contact
3) Small group& organizational communication
-Be open minded in accepting others' idea
-Not using harsh words in communication
4) Public Communication
-Good attitude
-Able to persuade other
-Able to seek public's attention
5) Mass Communication
- Communicate according to the facts
-Good knowledge
-Can communicate softly
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